Spinago Terms and Conditions

Welcome to Spinago. These Terms and Conditions govern your use of our website and services, and by creating an account with Spinago Casino you confirm that you accept them in full. We are operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Paysafe transactions on our site are processed by Tronabriz Limited. These Terms are version 1.0, effective from 12/12/2025 and last updated 16/12/2025. We encourage every player searching for Spinago login or Spinago online casino australia access to read this document carefully before registering.

Our Licence and Legal Status

We operate under E-gaming licence No. 0000002 issued by the Tobique Gaming Commission, described in our footer as an International Licence. We at Spinago are committed to operating transparently within this framework. Any disputes that cannot be resolved directly with our support team may be escalated to alternative dispute resolution through EGIS under Tobique Gaming Commission regulations, reachable at disputes@egis-adr.com. Arbitration proceedings, where applicable, take place in Costa Rica. The official language of our website is English, and the English version prevails over any translation.

Eligibility and Account Registration

To open an account at Spinago, you must provide your full legal name, residential address, date of birth, a valid ID and a working e-mail address. We allow only one account per person, address, household, IP address and device. If you intend to play with Bitcoin, we require identity verification before any deposit or bet is accepted. Documents submitted in scripts other than Latin or Cyrillic must be accompanied by a video verification holding the ID. We do not offer a no-account version of our casino, and there is no app-free or anonymous play option available.

Restricted Territories

Our services are not available to residents of Afghanistan, Belarus, the Canadian provinces of New Brunswick and Ontario, the Central African Republic, China, Cuba, Cyprus, the Democratic Republic of the Congo, Georgia, Greece, Haiti, Iran, Iraq, Israel, Libya, Malta, Myanmar, the Netherlands, North Korea, Poland, Romania, Russia, Somalia, South Sudan, Syria, the United Kingdom, the United States, Venezuela and Yemen. Players from Sweden are not eligible for bonuses, promotions, VIP programs or loyalty point exchanges, and bonuses are likewise unavailable to players from Russia. We remind players searching for Spinago casino australia that Australia is not on our restricted list, though certain providers impose their own blocks: NetEnt and Amatic games are not available to Australian players by decision of those providers.

Deposits, Withdrawals and Currencies

At Spinago, we accept EUR, USD, AUD, CAD, NOK, NZD, ZAR and INR, along with cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA and TRX. Our internal operating currency is EUR, and crypto transactions are converted at the Coinbase Converter rate at the moment of the transaction; we do not offer a fiat-crypto exchange service. Our minimum deposit is 20 EUR or the equivalent depending on the method chosen, and all deposits are processed instantly and free of fee. Deposits must originate from an account registered in your own name.

Our minimum withdrawal starts at 20 EUR, 20 USD or the equivalent in other supported currencies. Spinago Casino withdrawal limits are set at 2,000 EUR/USD per day, 5,000 per week on a rolling 7-day basis, and 20,000 per month, with equivalents applied for other currencies. We process withdrawal requests within 72 hours of approval, though verification steps may hold a payout; if we are unable to reach you by phone or e-mail within 2 weeks, your account will be locked and the withdrawal cancelled. We note that progressive jackpot wins are paid in full and are exempt from these withdrawal limits. Every deposit must be wagered 3 times before it becomes eligible for withdrawal.

Bonuses and Promotions

We offer a welcome package worth up to 650 EUR plus 200 free spins across your first three deposits. Our first deposit bonus matches 100% up to 150 EUR plus 200 free spins, the second matches 50% up to 200 EUR, and the third matches 50% up to 300 EUR. All Spinago bonus codes and promotional offers carry a 40x wagering requirement on the bonus amount and on free spin winnings. Our bonuses are non-sticky, meaning real money is used first, and once bonus funds are depleted the bonus is removed. While a bonus is active, a maximum bet limit applies depending on your currency, and bonuses are cancelled automatically once the bonus-linked balance falls to 0.05 EUR or less. We allow only one bonus active at a time, and deposit bonuses cannot be combined with one another.

Beyond the welcome offer, we run a Tuesday Reload bonus of 40% up to 150 EUR, and Friday Free Spins on Book of Cats tiered according to your deposits over the previous 7 days. Our Legendary Battle tournament carries a 7,500 EUR prize pool, while the Epic Battle offers 3,000 EUR plus 1,500 free spins. Anyone searching for a Spinago no deposit bonus should note that our maximum win from no-deposit bonuses and loyalty free spins is capped at 200 EUR/USD or the relevant equivalent.

Loyalty Program and VIP Levels

Our Comppoints loyalty system rewards real-money slot wagering, with 1 CP awarded per set wagering threshold depending on currency. We operate eight VIP levels, from Cotton through to Silk, each unlocked automatically upon reaching the required point threshold, with no invitation necessary. Higher levels unlock increasing weekly cashback, personal VIP management, and rank bonus free spins credited within 24 hours of levelling up. Please note that players from Sweden and Russia are excluded from VIP rewards and cashback offers under these Terms.

Games and Fair Play

Our lobby features 7,248 games in total, including 6,363 slots and 500 live casino titles supplied by 67 providers such as Evolution, Pragmatic Play, Hacksaw Gaming, BGaming and many others. Live dealer games, including Blackjack and Roulette, contribute 0% towards wagering requirements, while our slots contribute 100% with the exception of a named list of roughly 250 excluded titles and all jackpot games. Craps supplied by Quickfire is explicitly excluded from bonus play under our bonus terms. We display three live in-house jackpot pools — Prime Network, Mega and Standard — all of which are paid in full and excluded from bonus wagering.

Responsible Use and Prohibited Conduct

We require that you use our services responsibly and in accordance with these Terms. You must not attempt to use a VPN or any other method to bypass our geographic restrictions; doing so is strictly prohibited and may result in confiscation of your winnings. You must also avoid opening multiple accounts, as we permit only one account per person, household, IP address and device. We reserve the right to request additional verification documents at any time, and to suspend or close accounts found in breach of these conditions.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or operational practices. Continued use of our site after any update constitutes your acceptance of the revised Terms. We recommend checking this page periodically, particularly before making further deposits or claiming any Spinago promo code offers.

Contact and Dispute Resolution

Our support team is available 24/7 via live chat, e-mail and our contact form, and can be reached directly at support@spinago.com. If a dispute cannot be resolved through our internal process, you may refer the matter to EGIS for alternative dispute resolution under Tobique Gaming Commission oversight. By using our services, you agree that these Terms, together with our other published policies, form the entire agreement between you and Spinago.