Spinago Cookies Policy

At Spinago Online Casino, we use cookies and similar tracking technologies to make your visit to our website smoother, safer and more relevant to you. This Cookies Policy explains what cookies are, how we use them across Spinago Online Casino, and what choices you have regarding their use. By continuing to browse or use our services, you agree that we may place cookies on your device as described below.

What Cookies Are and Why We Use Them

Cookies are small text files that a website stores on your computer, phone or tablet when you visit it. At Spinago, we use cookies to recognise your browser, remember your preferences, keep you securely logged in, and understand how players interact with our games, bonuses and promotions. Here at Spinago Casino, we rely on cookies to help us distinguish between genuine players and automated traffic, which is particularly important given that Bitcoin play and other account activity require verification before any deposit or bet is accepted.

Without cookies, essential parts of our platform simply would not function correctly. For example, our session cookies allow you to move between the lobby, Slots, Live Casino and Bonus Buy sections without being logged out, while other cookies let us display jackpot counters, such as our Prime Network, Mega and Standard pools, correctly in your local currency where applicable.

Types of Cookies We Use

Our Spinago platform uses several categories of cookies, each serving a distinct purpose. Our Spinago Casino systems classify cookies as follows:

  • Strictly necessary cookies - these allow you to log in, navigate between pages, and access secure areas such as your cashier and account verification forms
  • Performance and analytics cookies - we use these to measure traffic, identify popular games among our 6,363 slots and 500 live games, and detect technical errors
  • Functionality cookies - these remember your language preference, display settings and previously selected deposit or withdrawal methods
  • Advertising and marketing cookies - we use these to tailor promotional content, including welcome bonus messaging, Tuesday Reload offers and Friday Free Spins notifications, to your browsing behaviour

We do not use cookies to collect your banking credentials or card numbers directly; that information is processed separately and securely through our licensed payment partners.

Cookies Used for Account Security and Compliance

Because Spinago Online Casino operates under strict licensing obligations from the Tobique Gaming Commission, we also use cookies for fraud prevention and regulatory compliance. We at Spinago apply device-recognition cookies to help enforce our one-account-per-person, household, IP address and device policy. These cookies help us detect attempts to circumvent our restricted countries list or to use a VPN to bypass geographic restrictions, which is strictly prohibited under our Terms and Conditions and may lead to confiscation of winnings.

Our Spinago cookie systems also assist in confirming that players accessing the platform from Australia, where we actively welcome real-money players, are not located in a jurisdiction where our services are restricted, such as the United Kingdom, the United States or several listed European countries.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties who provide services on our behalf. At Spinago Casino, these may include:

  • Game provider cookies from studios such as Evolution, Pragmatic Play, Hacksaw Gaming, BGaming and other partners listed in our lobby filter, used to load and run individual games correctly
  • Payment processor cookies from partners who handle deposits and withdrawals via Visa, Mastercard, Neteller, Payz, Neosurf and cryptocurrency methods including Bitcoin, Ethereum, Litecoin and USDT
  • Analytics providers who help us understand overall site performance and player engagement with our Legendary Battle and Epic Battle tournaments

We do not control how these third parties use the cookies they place, and we encourage you to review their own privacy and cookie policies for further detail.

How Long Cookies Remain on Your Device

Our Spinago cookies fall into two broad duration categories. Session cookies are temporary and are automatically deleted once you close your browser; we use these mainly for login security and navigation while you are actively using Spinago Online Casino. Persistent cookies remain on your device for a set period, ranging from a few days up to several months, and we at Spinago use these to remember your settings between visits, track loyalty Comppoints activity, and support our VIP program communications across levels such as Cotton, Denim, Lace and Silk.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit Spinago Online Casino. Most web browsers allow you to:

  • View which cookies have been set and delete them individually
  • Block cookies from specific sites or from all sites by default
  • Block third-party cookies while still allowing first-party cookies
  • Delete all cookies when you close your browser
  • Install browser add-ons or extensions that manage cookie preferences automatically

Please note that if you choose to disable or restrict cookies, certain features of our Spinago platform may not function as intended. For instance, you may be logged out unexpectedly, lose access to saved preferences, or experience issues when attempting to view our jackpot counters or claim bonuses such as our welcome package up to 650 EUR plus 200 free spins.

Cookies and Our Bonus and Loyalty Systems

We also use cookies to track your eligibility for certain promotions. Our Spinago bonus engine relies on cookies and linked account data to verify whether you have already claimed a welcome bonus, whether you qualify for the Tuesday Reload or Friday Free Spins offer, and whether your account falls under restrictions applicable to players from Sweden or Russia, who are not eligible for bonuses, promotions or loyalty point exchanges under our current terms.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our own business practices. Any changes will be posted on this page, and where appropriate, we will notify you through the website or via e-mail. We encourage you to review this policy periodically so that you remain informed about how we use cookies across Spinago Online Casino.

Contact Us

If you have any questions about this Cookies Policy or about how we use cookies on our platform, please contact our support team at support@spinago.com. Our customer support is available 24/7 through live chat and e-mail, and we are happy to clarify any aspect of how our Spinago cookie practices affect your use of the site.